Privacy Policy

1. Who We Are

3Cell Innovative Solutions Ltd ("3Cell", "we", "us", "our") is the data controller responsible for your personal data. We are the developer and operator of the elipptic5G™ autonomous drone platform.

Contact for data matters: contact@threecell.co.uk
Website: www.threecell.co.uk

As an ISO 27001:2013 certified organisation, we operate an Information Security Management System (ISMS) that governs how all personal and sensitive data is collected, processed, stored, and disposed of securely.

2. Data We Collect

2.1 Information You Provide Directly

• Contact & Demo Requests: Full name, work email address, company name, job title, country, and phone number when you submit a form on this website.
• Brochure Downloads: Name, work email, company, job title, country, and phone number collected via the lead capture gate before downloading the elipptic5G product brochure.
• Email Correspondence: Any personal data contained in emails sent to our sales or technical contact addresses.

2.2 Information Collected Automatically

• Usage Data: Browser type, device type, pages visited, time spent, referring URL, and IP address — collected via cookies and analytics tools (see our Cookie Policy).
• Log Data: Server logs including access timestamps, error logs, and request metadata retained for security and operational purposes.

3. How We Use Your Data

We process your personal data on the following lawful bases under UK GDPR:

• Legitimate Interests (Art. 6(1)(f)): To respond to enquiries, send product information, and follow up on demo or PoC requests.
• Contract Performance (Art. 6(1)(b)): To fulfil service agreements and PoC engagements.
• Consent (Art. 6(1)(a)): For marketing communications where you have explicitly opted in.
• Legal Obligation (Art. 6(1)(c)): To comply with UK legal and regulatory requirements.

Specifically, we use your data to:

• Respond to demo requests, technical enquiries, and sales proposals
• Deliver requested product documentation and brochures
• Improve our website, platform, and services
• Maintain security of our systems under our ISO 27001 ISMS
• Comply with applicable laws and regulations

4. Data Security

As an ISO 27001:2013 certified organisation (Cert No: 357492021), data security is central to our operations. We implement technical and organisational measures including:

• Encrypted data transmission (TLS/HTTPS) for all web communications
• Access controls and role-based permissions on all internal systems
• Regular security assessments and penetration testing
• Incident response procedures with defined response timelines
• Employee security awareness training and confidentiality obligations
• Secure destruction of data at end of retention period

5. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected:

• Contact/enquiry data: Up to 3 years from last contact unless a contract exists
• Contract & service data: 7 years from contract end in line with UK financial regulations
• Website analytics: Up to 26 months (aggregated/anonymised thereafter)
• Security logs: Up to 12 months

6. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share data with trusted third parties only where necessary:

• Formspree Inc. — Form submission processing (brochure download lead capture). Data is processed under Formspree's privacy policy and GDPR-compliant data processing agreement.
• Hosting providers: Our website infrastructure providers who process data solely on our instructions.
• Legal authorities: Where required by law, regulation, court order, or to protect rights and safety.

All third-party processors are required to implement appropriate security measures consistent with our ISO 27001 requirements.

7. International Data Transfers

3Cell is a UK-based company. If personal data is transferred outside the UK, we ensure adequate protections are in place via UK adequacy decisions or Standard Contractual Clauses (SCCs) as appropriate under UK GDPR.

8. Your Rights

Under UK GDPR you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data where no lawful basis exists to retain it
• Right to Restriction: Request we limit processing of your data in certain circumstances
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at contact@threecell.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

We use cookies and similar technologies to operate this website. For full details of the cookies we use and how to control them, please see our Cookie Policy.

10. Links to Third-Party Sites

Our website may contain links to third-party websites (e.g. LinkedIn, threecell.co.uk). We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be indicated by an updated "Last Updated" date above. Continued use of the website following changes constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions, data requests, or concerns:

• Email: contact@threecell.co.uk
• Website: www.threecell.co.uk
• LinkedIn: 3Cell Innovative Solutions